If I need to go to the doctor, where should I go? How can I book an appointment?

If you require medical assistant or would like to book a medical appointment, the best is to contact your insurer directly and they will advise you on where to go. You don’t want to go to a hospital that doesn’t have an agreement with your insurer and end up paying for the medical bills!

Once at the medical centre, they will require your membership number, so please ensure you have your physical card with you and know who your insurance provider is.

If you require assistance with your medical appointment, please contact your insurer directly at the contact details below:

• CBHS
  • Phone: [phone] or [phone] (if calling from overseas)
  • Email: [e-mail]
• Medibank and AHM
  • Phone 134 148 (within Australia) or [phone] (from overseas)
  • Email: [e-mail] / [e-mail]
• Bupa
  • Phone: [phone] (within Australia)
  • Email: [e-mail]
• NIB
  • Phone: [phone] (within Australia) or [phone] (outside Australia)
  • Email [e-mail]
• Allianz
  • Phone: 13 67 42 (within Australia) or [phone] (from Overseas)
  • Email: [e-mail]