You can cancel your OSHC and get a refund in certain circumstances. Instances where you are allowed to cancel your OSHC:
- You did not take up studies in Australia
- You have paid the premium on the basis of an extended stay but the extension of authorised stay was not granted by the Australian Government
- You are obliged to cease studies and leave Australia before the end of a period of approved stay for reasons beyond your control
- You have been granted permanent residence in Australia, or another Australian visa (other than a Student Visa)
- You can prove to the insurer that you were not resident in Australia for a continuous period of 3 months or more
- You can provide proof of OSHC provided by another insurer which includes the period covered by your insurer
- Your student visa has been refused
For any of the above circumstances, we will need to provide the insurer with evidence to support your cancellation request. In most of the cases, the documents that the insurers will require are: visa refusal, cancellation or withdrawal letter, or your cancelled CoE.
If you have left the country and are not coming back, we will need to provide the insurer with a copy of your flight tickets.
For more information, please refer to the following articles: