How can I submit a claim? Where can I find the claims form?

A link to your claim forms was included with your welcome and activation emails. Otherwise, the policy wording and claim forms can be obtained by clicking on the following links:

• Uni Care Claim forms: www.uni-care.org/claims
  • Direct all claims communications to:
    • Email: [e-mail]
    • Telephone:
      • in New Zealand telephone toll free 0800 864 227 (0800 UNICARE) or
      • if You are outside New Zealand telephone: [phone] (collect).
    • Post: NIB NZ Limited, P.O. Box 91630 Victoria Street West, Auckland, New Zealand1142
  • Don’t forget to include any supporting documents including medical reports, receipts or police reports.

• Orbit Protect Claim Forms: claims.orbitprotect.com
  • You can submit the claims from your user profile, from the Claims Login page.
  • For more assistance with making a claim, click Claims System User Guide. If you need further help, you can contact the insurer on
    • Phone: (within NZ) 0800 478 833
    • Phone: (outside NZ) [phone]
    • Email [e-mail]
  • Don’t forget to include any supporting documents including medical reports, receipts or police reports.